Clear answers about Carelyx — a structured, AI-powered clinical system for oncology workflows.
Carelyx is a structured clinical workflow system designed for oncology clinics.
It replaces fragmented tools (Excel, paper, messaging apps) with a unified platform for patient data, treatment tracking, monitoring, and communication — with AI embedded across workflows.
The system enables real-time visibility, structured records, and explainable clinical insights.
Carelyx is designed for oncology clinics, typically 1–20 doctors.
It also supports multi-branch clinics and networks, with scalable architecture based on patient volume and workflow complexity.
Carelyx is built with compliance in mind:
Formal certifications are in progress (target: Q2 2026).
For HIPAA environments, a BAA is available on higher-tier plans — contact us for details.
Yes. No credit card required.
Clinics can onboard, structure their workflows, and operate fully before deciding to upgrade.
You can continue on the Free plan (up to 50 patients, 1 doctor), or upgrade to unlock advanced workflows, automation, and AI-powered features.
See pricing for full plan comparison.
You'll receive a warning.
Existing data remains accessible. New patient creation requires upgrading — no data is deleted.
Yes.
You can export your data at any time. After account closure, all data is permanently deleted within 30 days.
Yes.
Carelyx supports CSV import and auto-mapping from common formats (Excel, spreadsheets). Patient records are standardized during import.
Video consultations are integrated via lightweight rooms (Jitsi) in supported plans.
Until then, external links (Zoom, Meet) can be attached to appointments.
Yes.
Patients can log in via the patient portal to:
They can link to a clinic via a secure code.
AI is embedded across workflows:
All outputs are explainable and tied directly to patient data.
Data is hosted on secure EU infrastructure (London region).
All connections are encrypted (HTTPS), and databases are encrypted at rest.
Yes.
You retain full control over your data.
Carelyx uses role-based access:
All actions are logged and auditable.
No.
The patient portal is free for individuals. Clinics pay for the system.
Yes.
Patients can use the portal independently, then link to a clinic when available.
Email: [email protected]
Response time: within 24 hours (weekdays).
A public status page is in development.
Infrastructure status is currently available via internal monitoring.
Contact us at [email protected]